Built for Romanian businesses
We're a Romanian team helping small and medium businesses grow without hiring more administrative overhead.
Romanian business owners face a choice: lose hours to paperwork, order-tracking replies, and scheduling, or pay for staff just to keep up. AIgent Expert offers a third path — custom AI agents trained on your rules and connected directly to Saga, SmartBill, and courier systems, with SEO and AI-search visibility built in from day one, so you stay findable on Google and get recommended by tools like ChatGPT. Simple, practical, and safe.
Our Core Manifesto
Five opinionated rules that guide how we build AI systems.
Practical Over Buzzwords
No abstract charts, glowing brains, or AI jargon. We only care about code that takes away your copy-paste admin hours.
Safe By Design
Every agent runs within strict guardrails. Outgoing answers or database updates wait in your dashboard for approval.
Built For People, Not IT Departments
We explain everything in plain language. You don't need an engineering degree to deploy or manage our knowledge agents.
We Improve — We Don't Replace
We don't fire your staff or throw out the spreadsheets you love. We connect what already works, making it smoother.
Customer Retention Is The Goal
Happy customers come from quick replies and zero shipping errors. Automation keeps your clients loyal and coming back.
Why Human-Supervised AI?
Many tech agencies deploy AI agents that run completely unchecked in the wild. While this works for simple tasks, it creates high risks when dealing with billing details, client relationships, or legal documents. A minor hallucination could damage your reputation or result in accounting errors.
Our human-in-the-loop dashboard guarantees safety. By placing all drafts, email responses, and API exports into a queue for verification, your team remains in complete control. Your staff approves the outputs in a single click, saving 90% of preparation time without taking on any validation risks.
You Stay In Control
We build collaborative systems. The AI agent does the time-consuming administrative work, while your team retains the final authority.
Your Supervisor Owns
Final AuthorityFinal Approvals
Click a button to confirm draft messages or invoice records before they are sent.
Exception Handling
Step in manually when a client requires custom discounts, refunds, or has a complex request.
Client Relationships
Build connections, negotiate terms, and maintain the human connection that wins loyalty.
Override & Pause Decisions
Instantly freeze or reactivate agents with a master toggle if your rules or prices change.
Your AI Agent Handles
Autonomous ExecutionRepetitive Replies
Instantly answer basic queries, like order tracking, store location, and standard return policies.
Automated Data Entry
Extract data from emails or PDFs and sync it with your CRM/ERP without typing.
Instant Scheduling
Interact with portal leads via WhatsApp and schedule appointment dates without back-and-forth.
First-Line Questions
Read incoming documents and extract key fields, drafting the replies for your approval.
Meet the Founder
Founder-led means every project gets senior attention — plus a small network of specialists brought in as each build needs them, not a call center of juniors.
Alex Petrescu
Founder & Lead Architect
A Senior Infrastructure & Hybrid Cloud Specialist with 10+ years of enterprise IT experience across Azure, AWS, GCP, hybrid cloud migrations, and automation. Currently an AI Champion, helping enterprise teams adopt Microsoft Copilot, LLM-based workflows, and agentic AI systems responsibly. That same enterprise-grade rigor — security-first, human-supervised, standards-based — is what AIgent Expert brings to every Romanian SMB project.
- 10+ years of enterprise infrastructure experience
- Multi-cloud expertise across Azure, AWS, and GCP
- AI Champion driving Copilot adoption and responsible AI governance
- SAP BI migration support across 32 countries
- 30% faster deployments through automation
Certified expertise, applied to your business
45 professional certifications across Microsoft, AWS, Google Cloud, and GitHub — the same enterprise-grade standards now applied to every AIgent Expert deployment.
Microsoft
AWS
GitHub
Google Cloud
Ready to scale your business operations?
No setup commitment. No complex software coding required on your side. Let us audit your business processes for free.
Free 30-minute consultation · Month-to-month availability · Under 24h response rate